All systems are operational

Past Incidents

22nd January 2020

No incidents reported

21st January 2020

No incidents reported

20th January 2020

NDIX connectivity issues

Our provider NDIX has reported connectivity issues in Enschede. The engineers of NDIX are currently investigating. Only customers with a connection through NDIX in Enschede are affected.

9:52 20-01-2020: NDIX reported that the issue has been resolved.

19th January 2020

No incidents reported

18th January 2020

No incidents reported

17th January 2020

Network maintenance for a AMS-IX upgrade, scheduled 4 days ago

Description of maintenance

In order get our network ready for 2020 we need to upgrade hour network links to AMS-IX.

Impact

During the maintenance traffic will be cleared off the locations involved before anything will be done. There may be some packet loss to select destinations. All services and the network will remain operational.

  • Regular updates will posted on here should the maintenance not go according to plan.

Date and Time

The maintenance will start on 17 January 2020 on 10:00 (CET) and will end 17 January 2020 on 11:00 (CET).

Post maintenance information

  • If you are still experiencing issues after the maintenance has been completed, please get in touch so we can resolve the issues!
  • You can do this by sending an e-mail to support@novoserve.com

#Update

We still need some testing therefore the maintenance has been extended to 17 January 2020 on 12:00 (CET).

16th January 2020

No incidents reported